When a company’s customer satisfaction rate is consistently at 90% or higher, we should all pay attention. Successful companies are made with successful leaders, and those who appreciate and leverage the talent of their employees.
Dr. Shinto practiced Pulmonary and Internal Medicine in California for over two decades and also holds an MBA from the University of Redlands. He obtained his B.S. from the University of California at Irvine and his M.D. from SUNY Stoney Brook. His many accolades include recognition as the Ernst & Young Entrepreneur of the Year for New Jersey and Modern Healthcare’s Top 25 Minority Health Care Executives.
Rick is currently the President and Chief Executive Officer of InnovaCare Health, based in Puerto Rico. Dr. Shinto was the President and CEO of Aveta Inc., until its sale in 2012. InnovaCare has led the way in servicing those who are underserved in North America – and for Rick, he won’t stop there – it’s not just about enabling access to Medicare and Medicaid. Dr. Rick Shinto secret sauce to success is a team that shares the same values and leverages their experiences to drive towards achieving the same goals. Together, not only do they strive to help provide quality healthcare to all, but they also work towards educating the patients and members they serve – a proven cost-saving measure for both medical providers and patients. Moreover, InnovaCare also provides support to the families of their patients and members who are undergoing medical treatment. It’s this full-service approach and empathetic style that helps InnovaCare’s 200,000 and growing members give the company top ratings.
Dr. Shinto added to his team of top players by bringing on Penelope Kokkinides who is now InnovaCare’s Chief Administrative Officer. She joined the company with over 20 years of experience in clinical program development, healthcare, managed care and operations as well as organizational infrastructure and efficiency. Kokkinides has her undergraduate degree in biological sciences and classical languages from Binghamton University, a master’s degree from NYU, and two additional advanced degrees from Columbia University.
Through teamwork and forward-thinking vision, Dr. Shinto and his team help InnovaCare show the managed healthcare services industry that a company can be successful when patients come first and where quality medical care is the end goal. Read more at phppgads.com about Rick Shinto.